.home-business .business-card{grid-column:1/-1;min-width:0}.crm-story{width:100%;min-width:0;max-width:100%;box-sizing:border-box;--journey-blue:#258bce;--step:0;background:#fff;border:1px solid #d9e6ee;border-radius:24px;padding:24px;margin:28px 0;overflow:hidden;color:#173549;box-shadow:0 24px 65px #10344909}.crm-story-bar{display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:11px;letter-spacing:.12em;font-weight:700;color:#337391}.crm-story-bar button{border:1px solid #d4e5ee;border-radius:50%;background:#f4f9fc;width:36px;height:36px;cursor:pointer;color:#164866}.crm-story-tabs{display:grid;grid-template-columns:repeat(5,1fr);gap:6px;margin:24px 0}.crm-story-tabs button{display:flex;flex-direction:column;gap:5px;border:0;border-bottom:2px solid #e8f0f5;background:transparent;padding:10px 4px;color:#607887;font:inherit;font-size:12px;cursor:pointer}.crm-story-tabs button small{font-size:10px}.crm-story-tabs button[aria-pressed=true]{color:#147ebf;border-color:#258bce;font-weight:700}.journey-window{overflow:hidden;padding:14px 0 24px}.journey-track{display:flex;position:relative;gap:20px;transform:translateX(calc(-1 * var(--offset, 0px)));transition:transform .85s cubic-bezier(.22,.75,.25,1);--card-width:calc((100% - 40px)/3)}.journey-card{flex:0 0 var(--card-width);min-width:0;border:1px solid #dce9f1;border-radius:18px;background:#f3f8fb;overflow:hidden;opacity:.68;transform:scale(.96);transition:opacity .6s,transform .6s,border-color .6s}.journey-card.is-current{opacity:1;transform:scale(1);border-color:#52afe5;box-shadow:0 8px 25px #2088c716}.journey-card header{padding:18px;border-bottom:1px solid #e0ebf2;background:#fbfdff;display:flex;flex-direction:column;gap:6px}.journey-card header small{color:#4388ad;text-transform:uppercase;font-size:10px;letter-spacing:.1em}.journey-card header b{font-size:22px;letter-spacing:-.04em}.journey-card-body{padding:18px;min-height:290px}.journey-card .journey-card-body h3{font-size:20px;line-height:1.2;letter-spacing:-.035em;margin:0 0 18px}.journey-card p{font-size:13px!important;line-height:1.5!important;margin:12px 0!important}.journey-portrait{height:118px;border-radius:10px;background:url('verticals/persona/emili-teal-poster.jpg') center 36%/cover}.journey-post,.journey-ad,.journey-web{border:1px solid #dce7ed;border-radius:12px;background:white;padding:10px;display:grid;gap:10px}.journey-post strong,.journey-ad strong{font-size:12px}.journey-post>span{font-size:16px;color:#397d9e}.journey-message{display:flex;align-items:center;gap:10px;padding:12px;background:white;border:1px solid #dbe8ef;border-radius:12px}.journey-message>b{width:36px;height:36px;border-radius:50%;background:#155171;color:white;display:grid;place-items:center;flex-shrink:0;font-size:12px}.journey-message p{margin:0!important}.journey-chips{display:flex;flex-wrap:wrap;gap:5px;margin:14px 0}.journey-chips span{padding:6px 9px;background:#e5f2fa;border-radius:18px;font-size:10px}.journey-flow{display:grid;gap:10px}.journey-flow span{padding:12px;background:white;border:1px solid #dfebf3;border-radius:9px;font-size:12px}.journey-flow i{text-align:center;font-style:normal;color:#278fc9}.journey-score{display:flex;justify-content:space-between;font-size:12px;padding:16px 0;color:#247e69}.journey-won{display:grid;place-items:center;border-radius:50%;height:82px;width:82px;background:#dff7ec;color:#16835e;font-size:42px;margin:15px auto 24px}.journey-ad b,.journey-web b{padding:10px;border-radius:5px;background:#228dc9;color:white;font-size:11px}.journey-web>strong{font-size:25px;line-height:1.15;padding:18px 0}.journey-web>span{padding:10px;background:#f4f8fa;font-size:11px;border:1px solid #e1eaf0;border-radius:5px}.journey-web small,.journey-ad small{font-size:10px;color:#5b7b8e}.journey-metric{display:flex;align-items:center;gap:15px;font-size:11px;margin-top:14px}.journey-metric i{height:6px;width:70%;border-radius:4px;background:#32a2dd;transform-origin:left}.journey-rail{position:relative;margin:0 22px 30px;height:4px;background:#e8f2f8}.journey-rail>i{position:absolute;inset:0;transform:scaleX(calc(var(--step)/4));transform-origin:left;background:#2996d7;transition:transform .85s}.journey-rail>b{position:absolute;top:50%;left:calc(var(--step)*25%);transform:translate(-50%,-50%);width:40px;height:40px;border-radius:50%;border:3px solid #217ca9;background:white;display:grid;place-items:center;font-size:12px;transition:left .85s cubic-bezier(.22,.75,.25,1)}.journey-caption{display:flex;justify-content:space-between;align-items:center;gap:15px;min-height:48px}.journey-caption p{font-size:14px!important;margin:0!important}.journey-caption small{font-size:10px;color:#79909e;white-space:nowrap}.crm-story button:focus-visible{outline:3px solid #2694d4;outline-offset:3px}.journey-campaign{--journey-blue:#8061c4}.crm-story.is-running .is-current .journey-metric i{animation:journey-grow 3.8s ease both}@keyframes journey-grow{from{transform:scaleX(.1)}to{transform:scaleX(1)}}
@media(max-width:760px){.crm-story{padding:18px 14px;border-radius:18px}.journey-track{--card-width:calc((100% - 20px)/2)}.journey-card-body{padding:14px}.journey-card header{padding:14px}.journey-caption{align-items:flex-start;flex-direction:column;gap:8px}.crm-story-tabs button{font-size:10px}}
@media(max-width:480px){.journey-track{--card-width:88%}.journey-card-body{min-height:285px}.crm-story-bar{font-size:9px}.crm-story-tabs{gap:2px}.crm-story-tabs button{font-size:9px;word-break:normal}.crm-story{margin-left:0;margin-right:0}.journey-window{padding-top:8px}}
@media(prefers-reduced-motion:reduce){.journey-track,.journey-card,.journey-rail>b,.journey-rail>i{transition:none}.crm-story *{animation:none!important}}

@media(max-width:480px){.home-business .business-card{padding:22px 14px}.crm-story-tabs button{min-width:0;overflow-wrap:anywhere}.journey-card .journey-card-body h3{font-size:18px}.journey-card-body{padding:12px}.journey-card header b{font-size:20px}}
@media(max-width:480px){.crm-story-tabs{display:flex;overflow-x:auto;scrollbar-width:thin;gap:8px;padding-bottom:4px}.crm-story-tabs button{flex:0 0 auto;min-width:76px;white-space:nowrap;overflow-wrap:normal;font-size:11px;padding:8px}.journey-caption small{white-space:normal}}

/* Clearly selectable journey steps, including touch and keyboard feedback. */
.crm-story-tabs{gap:8px;padding:3px 2px 7px}
.crm-story-tabs button{align-items:center;justify-content:center;border:1px solid #bfd5e5;border-radius:12px;background:#fff;box-shadow:0 3px 0 #dce9f2;min-height:60px;padding:10px 8px;color:#24485f;font-weight:600;transition:background .18s,transform .18s,box-shadow .18s}
.crm-story-tabs button small{display:grid;place-items:center;width:24px;height:24px;border-radius:50%;background:#eaf4fb;color:#247bb2;font-weight:700}
.crm-story-tabs button:hover{background:#edf7ff;border-color:#258bce;transform:translateY(-2px);box-shadow:0 5px 0 #d3e6f4}
.crm-story-tabs button[aria-pressed=true]{background:#167dbb;color:#fff;border-color:#167dbb;box-shadow:0 3px 0 #105b89}
.crm-story-tabs button[aria-pressed=true] small{background:#ffffff26;color:#fff}
.crm-story-tabs button:focus-visible{outline:3px solid #17364c;outline-offset:4px}
.crm-story-tabs button:active{transform:translateY(2px);box-shadow:none}
.journey-post-video{display:block;width:100%;object-fit:cover;object-position:center;background:#e5edf2}
@media(prefers-reduced-motion:reduce){.crm-story-tabs button{transition:none;transform:none}}

/* A visible, channel-aware conversation in the Bots stage. */
.journey-sales [data-journey-card="2"] header b{font-size:34px;line-height:1.1}
.journey-bot-channels{display:flex;flex-wrap:wrap;gap:5px;margin-bottom:14px}
.journey-bot-channels>span{display:flex;align-items:center;gap:4px;border:1px solid #d3e4ee;border-radius:20px;padding:5px 7px;background:#fff;font-size:10px;line-height:1.2;color:#24516b}
.journey-bot-channels i{font-style:normal;color:#1688bb;font-size:13px}
.journey-bot-chat{display:grid;gap:8px}.journey-bot-bubble{padding:9px 11px;font-size:12px;line-height:1.4;border-radius:12px;background:#fff;border:1px solid #d6e6f0;max-width:92%}
.journey-bot-bubble small{display:block;font-size:9px;font-weight:700;color:#57788b;margin-bottom:3px}
.journey-bot-bubble.outgoing{justify-self:end;background:#167dbb;color:#fff;border-color:#167dbb}.journey-bot-bubble.outgoing small{color:#d4ecfa}
.journey-bot-typing{display:flex;gap:4px;padding:3px 10px;justify-self:end}.journey-bot-typing i{width:5px;height:5px;border-radius:50%;background:#258bce}
.journey-bot-qualified{font-size:10px;font-weight:650;color:#117b62;padding:8px;border-radius:8px;background:#e5f7ef}
.journey-sales.is-visible .is-current .journey-bot-typing i{animation:bot-dot 1s ease-in-out infinite}.journey-bot-typing i:nth-child(2){animation-delay:.15s!important}.journey-bot-typing i:nth-child(3){animation-delay:.3s!important}
.journey-sales.is-visible .is-current .journey-bot-bubble.outgoing{animation:bot-reply 2s ease infinite}.journey-sales.is-visible .is-current .journey-bot-bubble.answer{animation:bot-answer 2s ease infinite}.journey-sales.is-visible .is-current .journey-bot-qualified{animation:bot-answer 2s ease infinite}
@keyframes bot-dot{50%{transform:translateY(-3px);opacity:.4}}
@keyframes bot-reply{0%,12%{opacity:0;transform:translateY(6px)}25%,100%{opacity:1;transform:none}}
@keyframes bot-answer{0%,35%{opacity:0;transform:translateY(6px)}48%,100%{opacity:1;transform:none}}
@media(prefers-reduced-motion:reduce){.journey-sales .journey-bot-chat *{animation:none!important;opacity:1!important;transform:none!important}}

.journey-edited{position:relative;overflow:hidden;border-radius:10px;margin-top:8px}.journey-edited .journey-portrait{margin:0;filter:contrast(1.08)}
.journey-reel-title{position:absolute;left:10px;bottom:10px;color:white;font-size:22px;line-height:1.05;text-shadow:0 2px 8px #001d2b;background:#123a59b8;padding:7px;border-left:4px solid #29b5f0}
.is-visible .journey-reel-title{animation:reel-caption 2s ease infinite}@keyframes reel-caption{0%{transform:translateY(20px);opacity:0}20%,90%{transform:none;opacity:1}100%{opacity:0}}
@media(prefers-reduced-motion:reduce){.journey-reel-title{animation:none!important}}

/* The same creative becomes a sponsored placement. */
.journey-ad-brand{display:grid;gap:3px}.journey-ad-brand small{font-size:10px;color:#647b8d}
.journey-ad-creative{margin:0}.journey-ad-offer{position:absolute;inset:auto 0 0;padding:22px 9px 9px;background:linear-gradient(transparent,#102f49ed);color:#fff;font-size:15px;line-height:1.15;font-weight:800}
.journey-ad .journey-ad-cta{display:flex;justify-content:space-between;align-items:center;padding:12px;border-radius:7px;background:#167dbb;color:#fff;font-size:12px;font-weight:700;box-shadow:0 3px 0 #105b89}
.is-visible .journey-ad-offer{animation:reel-caption 2s ease infinite}
@media(prefers-reduced-motion:reduce){.journey-ad-offer{animation:none!important}}

.journey-bot-channels img{width:16px;height:16px;object-fit:contain}.journey-channel-footer{justify-content:center;padding-top:20px;margin:14px 0 0;border-top:1px solid #dfebf3;gap:10px}.journey-channel-footer>span{padding:9px 11px;font-size:12px}.journey-channel-footer img{width:23px;height:23px}.journey-channel-footer i{font-size:23px}
.journey-director-face{width:38px;height:38px;object-fit:cover;object-position:center 20%;border-radius:50%;border:2px solid var(--director-color)}
.journey-campaign .journey-card header b{display:flex;align-items:center;gap:9px}.journey-campaign [data-journey-card="0"]{--director-color:#dc1855}.journey-campaign [data-journey-card="1"]{--director-color:#ac38d5}.journey-campaign [data-journey-card="2"]{--director-color:#ed781f}.journey-campaign [data-journey-card="3"]{--director-color:#176bdf}.journey-campaign [data-journey-card="4"]{--director-color:#16a16d}
.journey-campaign .journey-card{border-top:3px solid var(--director-color)}.journey-campaign .journey-card header small{color:var(--director-color)}

/* Keep the full sales story and channel strip in the available viewport. */
.home-business .business-card:is(.conversations,.campaigns){box-sizing:border-box;height:calc(100svh - var(--sales-header-height,86px) - 24px);min-height:580px;display:grid;grid-template-rows:auto auto auto minmax(0,1fr) auto auto;align-items:stretch;gap:8px;padding:clamp(16px,2vw,28px);scroll-margin-top:calc(var(--sales-header-height,86px) + 12px)}
.business-card:is(.conversations,.campaigns)>.home-eyebrow{margin:0;font-size:11px}
.business-card:is(.conversations,.campaigns)>h2{font-size:clamp(24px,2.5vw,36px);line-height:1.1;margin:0}
.business-card:is(.conversations,.campaigns)>p:not(.home-eyebrow):not(.home-fineprint){max-width:850px;font-size:14px;line-height:1.45;margin:0}
.business-card:is(.conversations,.campaigns)>.home-fineprint{font-size:11px;line-height:1.35;margin:0}
.business-card:is(.conversations,.campaigns)>.home-text-link{margin:0;font-size:14px;justify-self:start}
.business-card:is(.conversations,.campaigns) :is(.journey-sales,.journey-campaign){min-height:0;height:100%;display:grid;grid-template-rows:auto auto minmax(0,1fr) auto auto auto;gap:10px;margin:0;padding:clamp(12px,1.5vw,20px)}
:is(.journey-sales,.journey-campaign) .crm-story-tabs{margin:0;padding-bottom:4px}
:is(.journey-sales,.journey-campaign) .crm-story-tabs button{min-height:44px;padding:6px;gap:3px}
:is(.journey-sales,.journey-campaign) .crm-story-tabs button small{width:20px;height:20px}
:is(.journey-sales,.journey-campaign) .journey-window{min-height:0;padding:0 0 6px}
:is(.journey-sales,.journey-campaign) .journey-track{height:100%;align-items:stretch}
:is(.journey-sales,.journey-campaign) .journey-card{display:flex;flex-direction:column;height:100%;box-sizing:border-box}
:is(.journey-sales,.journey-campaign) .journey-card header{flex:none;padding:10px 12px;gap:3px}
:is(.journey-sales,.journey-campaign) .journey-card header b{font-size:20px}
:is(.journey-sales,.journey-campaign) [data-journey-card="2"] header b{font-size:26px}
:is(.journey-sales,.journey-campaign) .journey-card-body{min-height:0;flex:1;overflow-y:auto;padding:12px;scrollbar-width:thin}
:is(.journey-sales,.journey-campaign) .journey-card-body:focus-visible{outline:2px solid #258bce;outline-offset:-3px}
:is(.journey-sales,.journey-campaign) .journey-card .journey-card-body h3{font-size:18px;margin-bottom:12px}
:is(.journey-sales,.journey-campaign) .journey-rail{margin:8px 16px;height:3px}
:is(.journey-sales,.journey-campaign) .journey-rail>b{width:26px;height:26px;font-size:10px;border-width:2px}
:is(.journey-sales,.journey-campaign) .journey-caption{min-height:0;display:block}
:is(.journey-sales,.journey-campaign) .journey-caption p{font-size:12px!important;line-height:1.35!important}
:is(.journey-sales,.journey-campaign) .journey-channel-footer{margin:0;padding-top:8px;gap:6px}
:is(.journey-sales,.journey-campaign) .journey-channel-footer>span{padding:5px 7px;font-size:11px}
:is(.journey-sales,.journey-campaign) .journey-channel-footer img{width:18px;height:18px}
:is(.journey-sales,.journey-campaign) .journey-channel-footer i{font-size:18px}
@media(max-height:700px){.business-card:is(.conversations,.campaigns)>h2 br{display:none}.home-business .business-card:is(.conversations,.campaigns){gap:6px;padding:14px}.business-card:is(.conversations,.campaigns) :is(.journey-sales,.journey-campaign){gap:6px;padding:10px}:is(.journey-sales,.journey-campaign) .crm-story-bar button{width:30px;height:30px}}

.business-card.campaigns{grid-template-rows:auto auto auto minmax(0,1fr) auto!important}.business-card.campaigns .journey-campaign{grid-template-rows:auto auto minmax(0,1fr) auto auto}
@media(max-width:760px){.business-card:is(.conversations,.campaigns) .crm-story{gap:6px;padding:10px}.home-business .crm-story-bar{font-size:9px}.home-business .crm-story-bar button{height:28px;width:28px}.home-business .crm-story-tabs{display:flex;overflow-x:auto;gap:5px}.home-business .crm-story-tabs button{flex:1 0 auto;min-width:0;min-height:36px;white-space:nowrap;padding:6px;font-size:10px}.home-business .crm-story-tabs button small{display:none}.journey-sales .journey-channel-footer{gap:4px;padding-top:6px}.journey-sales .journey-channel-footer>span{padding:4px 6px;font-size:10px}.journey-sales .journey-channel-footer img{width:14px;height:14px}.journey-sales .journey-channel-footer i{font-size:14px}}