.scv-section{--scv-accent:var(--director,#259c90);--scv-ink:#274457;--scv-muted:#6c8799;--scv-line:#d7e6ed;color:var(--scv-ink)}
.scv-section *{box-sizing:border-box}.scv-section svg{width:26px;height:26px;flex-shrink:0}.scv-heading>p:last-child{max-width:65ch}.scv-heading h2{max-width:24ch!important}
.scv-flow{background:#fff;border:1px solid var(--scv-line);border-radius:24px;overflow:hidden;margin-top:30px;box-shadow:0 20px 50px #183d4c08}
.scv-toolbar{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:20px 25px;border-bottom:1px solid var(--scv-line);background:#f2f8fb}.scv-channels{display:flex;gap:23px;flex-wrap:wrap}.scv-channels>span{display:flex;align-items:center;gap:8px;font-size:11px;color:#4c6b80}.scv-channels img{width:23px;height:23px;object-fit:contain}.scv-sample{font-size:9px;color:var(--scv-muted)}
.scv-controls{display:flex;gap:8px;padding:20px 24px;align-items:center;flex-wrap:wrap}.scv-controls button{font:inherit;font-size:.8rem;display:flex;align-items:center;gap:9px;border:1px solid var(--scv-line);padding:11px 15px;background:#fff;border-radius:11px;color:#607e91;cursor:pointer}.scv-controls button>small{font-size:9px;color:#839dac}.scv-controls [aria-pressed=true][data-scv-step]{background:color-mix(in srgb,var(--scv-accent) 9%,white);border-color:var(--scv-accent);color:var(--scv-accent)}.scv-controls button:focus-visible{outline:3px solid #0668e1;outline-offset:3px}.scv-controls [data-scv-play]{margin-left:auto;font-size:.7rem;border-color:transparent;background:#f2f7fa}
.scv-canvas{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.4fr);gap:22px;padding:0 24px 25px}.scv-conversation{border:1px solid var(--scv-line);border-radius:16px;overflow:hidden;background:#f8fbfd}.scv-contact-top{display:flex;align-items:center;gap:10px;padding:16px;background:#fff;border-bottom:1px solid var(--scv-line)}.scv-contact-top>span,.scv-contact-summary>span,.scv-moving-card>div>span{width:35px;height:35px;display:grid;place-items:center;background:#e6f0ed;border-radius:50%;color:var(--scv-accent);font-size:13px;flex-shrink:0}.scv-contact-top strong,.scv-contact-top small{display:block}.scv-contact-top strong{font-size:13px}.scv-contact-top small{font-size:9px;color:var(--scv-muted);margin-top:4px}.scv-contact-top>b{margin-left:auto;font-size:9px;font-weight:500;color:#7692a2}
.scv-messages{padding:20px;display:flex;flex-direction:column;gap:12px;min-height:360px}.scv-bubble{max-width:87%;border:1px solid #d7e5ee;background:#fff;border-radius:13px 13px 13px 3px;padding:12px 14px;transition:opacity .35s,transform .35s;opacity:1}.scv-bubble small{font-size:8px;color:#7593a2}.scv-bubble p{font-size:12px!important;line-height:1.5!important;margin:5px 0 0!important;color:#34596d!important}.scv-bubble:nth-child(even){align-self:flex-end;background:color-mix(in srgb,var(--scv-accent) 8%,white);border-radius:13px 13px 3px 13px}.scv-bubble-1,.scv-bubble-2,.scv-bubble-3{opacity:0;transform:translateY(8px)}
.scv-flow[data-phase="1"] .scv-bubble-1,.scv-flow[data-phase="1"] .scv-bubble-2,.scv-flow[data-phase="2"] .scv-bubble{opacity:1;transform:none}.scv-flow[data-phase="1"] .scv-bubble-2{transition-delay:.35s}.scv-typing{display:flex;gap:4px;margin-left:8px;position:absolute;bottom:25px}.scv-messages{position:relative}.scv-typing i{width:4px;height:4px;background:#8babba;border-radius:50%}.scv-flow[data-phase="2"] .scv-typing{opacity:0}.scv-chat-footer{display:flex;align-items:center;gap:8px;border-top:1px solid var(--scv-line);padding:12px 16px;color:#6c899c;font-size:9px}.scv-chat-footer svg{width:19px;height:19px;color:var(--scv-accent)}
.scv-crm{border:1px solid var(--scv-line);border-radius:16px;padding:19px;background:#fbfdfe;min-width:0}.scv-crm-title{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:20px}.scv-crm-title>span{display:flex;align-items:center;gap:8px;font-size:12px}.scv-crm-title svg{width:23px;height:23px;color:var(--scv-accent)}.scv-crm-title>small{font-size:8px;color:var(--scv-muted)}
.scv-contact-summary{border:1px solid var(--scv-line);border-radius:12px;background:#fff;display:flex;align-items:center;gap:10px;padding:13px;margin-bottom:22px}.scv-contact-summary strong,.scv-contact-summary small{display:block}.scv-contact-summary strong{font-size:12px}.scv-contact-summary small{font-size:8px;color:var(--scv-muted);margin-top:4px}.scv-contact-summary>b{margin-left:auto;color:var(--scv-accent);font-size:8px;opacity:0;transition:opacity .3s}.scv-flow[data-phase="1"] .scv-contact-summary>b,.scv-flow[data-phase="2"] .scv-contact-summary>b{opacity:1}
.scv-pipeline{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;position:relative;min-height:230px}.scv-column{border:1px solid #dfe9ef;border-radius:10px;background:#f0f5f9;padding:10px 8px}.scv-column h4{display:flex;align-items:center;gap:5px;font-size:9px;font-weight:500;margin:0;color:#6a8497;white-space:nowrap}.scv-column h4 i{width:5px;height:5px;border-radius:50%;background:#9ab5c5}.scv-column:nth-child(2) h4 i{background:#ae95cf}.scv-column:nth-child(3) h4 i{background:#69b5a2}.scv-column h4 b{margin-left:auto;font-size:8px;color:#a3b8c5}.scv-card-ghost{border:1px dashed #d1dee8;margin-top:13px;border-radius:7px;padding:13px 8px;height:95px;opacity:.65}.scv-card-ghost i{display:block;background:#dce7ee;height:3px;border-radius:3px;margin:8px 0;width:85%}.scv-card-ghost i:nth-child(2){width:65%}
.scv-moving-card{position:absolute;left:7px;top:40px;width:calc((100% - 20px)/3 - 14px);min-height:156px;background:white;border:1px solid #abcdbf;border-radius:9px;box-shadow:0 7px 20px #3c766214;padding:11px 9px;transition:left .8s ease}.scv-moving-card>div{display:flex;gap:7px;align-items:center}.scv-moving-card>div>span{width:24px;height:24px;font-size:10px}.scv-moving-card strong{font-size:10px}.scv-moving-card>small{display:block;font-size:8px;line-height:1.4;color:#8aa0af;margin-top:10px}.scv-moving-card p{font-size:8px!important;color:#477565!important;background:#e8f4ee;padding:5px!important;margin:9px 0!important;border-radius:4px}.scv-moving-card>i{display:block;background:#e3ebf1;height:3px;margin:7px 0;border-radius:3px;width:90%}.scv-moving-card>i+i{width:60%}.scv-moving-card>b{font-size:7px;line-height:1.4;color:var(--scv-accent);display:block;margin-top:8px;opacity:0}.scv-flow[data-phase="1"] .scv-moving-card{left:calc((100% - 20px)/3 + 17px)}.scv-flow[data-phase="2"] .scv-moving-card{left:calc(2*(100% - 20px)/3 + 27px)}.scv-flow[data-phase="2"] .scv-moving-card>b{opacity:1}
.scv-next-action{display:flex;align-items:center;gap:10px;padding:15px 3px 0;opacity:.35;transition:opacity .4s}.scv-next-action svg{color:var(--scv-accent);width:30px;height:30px}.scv-next-action small,.scv-next-action strong{display:block}.scv-next-action small{font-size:8px;color:var(--scv-muted)}.scv-next-action strong{font-size:11px;margin-top:4px}.scv-next-action>span{margin-left:auto;color:var(--scv-accent)}.scv-flow[data-phase="2"] .scv-next-action{opacity:1}
.scv-explanations{padding:23px 28px;background:#edf6f6;border-top:1px solid var(--scv-line);min-height:130px}.scv-explanation h3{margin:0 0 8px;font-size:1.1rem}.scv-explanation p{font-size:.85rem;margin:0;max-width:90ch}.scv-explanation-1,.scv-explanation-2{display:none}.scv-flow[data-phase="1"] .scv-explanation-0,.scv-flow[data-phase="2"] .scv-explanation-0{display:none}.scv-flow[data-phase="1"] .scv-explanation-1,.scv-flow[data-phase="2"] .scv-explanation-2{display:block}.scv-footnote{font-size:.7rem!important;color:#7b95a5!important}
@media(max-width:850px){.scv-canvas{grid-template-columns:1fr;max-width:700px;margin:auto}.scv-messages{min-height:340px}.scv-pipeline{min-height:225px}.scv-crm{padding:18px}.scv-controls{gap:6px}.scv-controls button{font-size:.72rem;padding:10px}.scv-toolbar{gap:12px}.scv-channels{gap:14px}}
@media(max-width:500px){.scv-toolbar{padding:15px;flex-direction:column;align-items:flex-start;gap:10px}.scv-channels{gap:12px}.scv-channels>span{font-size:9px;gap:5px}.scv-channels img{width:19px;height:19px}.scv-sample{font-size:8px}.scv-controls{padding:15px 12px;display:grid;grid-template-columns:1fr 1fr 1fr}.scv-controls button{padding:9px 4px;font-size:9px;gap:4px;justify-content:center}.scv-controls button small{font-size:7px}.scv-controls [data-scv-play]{grid-column:1/-1;margin-left:auto;padding:7px 10px;font-size:10px}.scv-canvas{padding:0 12px 15px;gap:15px}.scv-messages{padding:14px;min-height:360px}.scv-bubble{padding:11px;max-width:92%}.scv-bubble p{font-size:11px!important}.scv-contact-top{padding:13px;gap:8px}.scv-contact-top small{font-size:8px}.scv-crm{padding:12px}.scv-crm-title>span{font-size:11px}.scv-crm-title>small{font-size:7px}.scv-contact-summary{padding:10px;gap:7px}.scv-contact-summary>b{font-size:7px;max-width:10ch}.scv-pipeline{gap:6px;min-height:225px}.scv-column{padding:9px 4px}.scv-column h4{font-size:7px;gap:3px}.scv-column h4 i{width:4px;height:4px}.scv-column h4 b{display:none}.scv-moving-card{left:4px;width:calc((100% - 12px)/3 - 8px);padding:9px 5px}.scv-moving-card>div{gap:4px}.scv-moving-card>div>span{width:18px;height:18px;font-size:8px}.scv-moving-card strong{font-size:8px}.scv-moving-card>small{font-size:7px}.scv-moving-card p{font-size:7px!important;overflow-wrap:anywhere}.scv-moving-card>b{font-size:6px}.scv-flow[data-phase="1"] .scv-moving-card{left:calc((100% - 12px)/3 + 10px)}.scv-flow[data-phase="2"] .scv-moving-card{left:calc(2*(100% - 12px)/3 + 16px)}.scv-explanations{padding:20px;min-height:190px}.scv-explanation h3{font-size:1rem}.scv-explanation p{font-size:.8rem}.scv-section .scv-heading h2{font-size:2rem!important}}
/* Keep the contact readable on phones; the highlighted stage carries its position. */
@media(max-width:500px){
.scv-pipeline{min-height:265px;align-items:start;gap:5px}
.scv-column{padding:11px 3px;min-height:40px}
.scv-column h4{font-size:9px;gap:3px;justify-content:center}
.scv-column h4 i,.scv-card-ghost{display:none}
.scv-flow[data-phase="0"] .scv-column:nth-child(1),.scv-flow[data-phase="1"] .scv-column:nth-child(2),.scv-flow[data-phase="2"] .scv-column:nth-child(3){border-color:var(--scv-accent);background:color-mix(in srgb,var(--scv-accent) 10%,white)}
.scv-flow[data-phase] .scv-moving-card{left:0;top:53px;width:100%;padding:16px;min-height:195px}
.scv-moving-card>div{gap:9px}.scv-moving-card>div>span{width:30px;height:30px;font-size:12px}.scv-moving-card strong{font-size:13px}
.scv-moving-card>small{font-size:11px}.scv-moving-card p{font-size:11px!important;padding:7px!important}.scv-moving-card>b{font-size:10px}
}
@media(prefers-reduced-motion:reduce){.scv-section *{transition:none!important;animation:none!important}}